Organizations usually contact STARS when the answer is unclear, the stakes are high, or a hazardous materials problem is proving harder to solve than it first appeared. A program may look compliant on paper while inconsistent field practices, unclear procedures, inadequate training, weak communication, or disconnected systems quietly create operational and regulatory risk. We help clients understand what is really happening, why it is happening, and what needs to change.
Led by former DOT/FRA HazMat Inspector Wendy Buckley, STARS combines deep regulatory knowledge with nearly three decades of practical experience across transportation, storage, handling, and logistics operations. We assist organizations with HazMat compliance audits, operational and facility assessments, regulatory interpretation, multimodal transportation issues, loading and unloading operations, incident investigations, corrective-action planning, litigation support, and complex compliance projects.
Clients choose STARS because they need more than a citation, a generic checklist, or advice that works only in theory. They need clear answers, sound judgment, realistic priorities, and recommendations their teams can actually implement. We look beyond the immediate finding to the procedures, training, management decisions, communication, data systems, supervision, and field execution behind it—so the solution strengthens the operation instead of merely treating the symptom.
Whether you need an independent assessment, help resolving a difficult compliance question, or experienced guidance through a high-stakes project, STARS provides practical solutions that reduce uncertainty, improve compliance, and support better operational decisions.
Some organizations do not need a one-time answer. They need reliable access to experienced HazMat guidance throughout the year—when regulations change, unusual shipments arise, employees have questions, incidents occur, or a customer, auditor, or regulator asks for something unexpected.
STARS offers subscription-based HazMat compliance services that give your team ongoing access to practical regulatory and operational support without the cost of building a full in-house HazMat department. Depending on the level of support you need, we can help manage your program, answer day-to-day questions, review documents and decisions, provide recurring training, and identify emerging risks before they become costly problems.
Options include HazMat Compliance Management, the HazMat Helpdesk, and ongoing training solutions. Each is designed to provide continuity, faster answers, and experienced oversight so your team can make better decisions and keep compliance from becoming a once-a-year scramble.
The goal is not simply to answer questions as they arise. It is to help your organization build a stronger, more reliable HazMat program over time.
Whether you need a clear answer to a difficult HazMat question, an independent assessment of your operation, training that improves real-world performance, or experienced support managing an ongoing compliance program, STARS brings the regulatory depth and operational judgment needed to move forward with confidence.
Our services are built around the realities of your operation—not an off-the-shelf checklist or a one-size-fits-all solution. We help clients resolve immediate concerns, uncover the operational causes behind recurring problems, strengthen their programs, and make sound decisions before uncertainty becomes a larger regulatory, safety, or business issue.
Explore the services below to find the level of support that best fits your current challenge and long-term goals.
Some projects do not fit neatly into a standard service category. STARS also provides HazMat due diligence for mergers and acquisitions and specialized regulatory and operational support for complex transactions, facility changes, unusual compliance challenges, and other high-stakes projects requiring experienced judgment.