February 15, 2018: FMCSA Grants Temporary Waiver for J.J. Keller & Associates’ ELD Customers

Carriers using electronic logging devices from J.J. Keller & Associates have been given permission from FMCSA to switch back to paper driver logs until the end of the month in order to give the supplier time to resolve the technical issues they have been experiencing with their equipment.
The mobile ELD offers two methods for transferring data. During an inspection, customers can either use web services or email to send the drivers’ hours of service from the ELD to law enforcement.
A software update was issued on February 12th that fixed the web services transfer and the update to fix the email transfer is expected to be released shortly.
Rustin Keller, COO of J.J. Keller & Associates, said “Customers don’t have to do anything with their hardware. They’ll simply have to update the app.” He went on to say “We’ve contacted every single customer that has the ELD version running or has transitioned to ELD, and sent them the waiver personally and we’re going to call them all back in a couple weeks and confirm that everything is running properly, and encourage them to get the latest the app downloaded. We’re trying to be proactive and communicate to our customers often.”

J.J. Keller Working on ELD Fix; FMCSA Offers Short-Term Waiver